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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SOFTLINK products

The group "New Technologies" offers for review the products of the plant SOFTLINK: programmable logic controllers, interface modules, digital signal input and output, power supplies, accessories
  • Programmable logic controllers SOFTLINK
    Programmable logic controllers
    315-2DP01 and others.
  • Interface modules SOFTLINK
    Interface modules
    IM153-1AA03, IM153-1, etc.
  • Discrete input modules SOFTLINK
    Discrete input modules
    SM321-1FH00, SM321-1FF01, etc.
  • Discrete output modules SOFTLINK
    Discrete output modules
    SM322-1HH01, SM322-1BL00, etc.
  • Discrete I/O modules SOFTLINK
    Discrete I/O modules
    SM323-1BH01 and others.
  • Analog input modules SOFTLINK
    Analog input modules
    M 331-7KF02, SM 331-1KF02, etc.
  • Analog output modules SOFTLINK
    Analog output modules
    SM 332-5DH01 and others.
  • Power supplies SOFTLINK
    Power supplies
    PS307-1BA00 and others.
  • Discrete I/O modules SOFTLINK
    Discrete I/O modules
    RT 133-1BL00-PN and others.
  • Accessories SOFTLINK
    Accessories
    392-1AM00, 390-1AB60, etc.

NEW TECHNOLOGIES GROUP

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